Booking policy

Booking policy

Private bookings

Please note that some evenings, the front door locks at 20:00. If you plan to arrive later, please contact us by phone, 0503-120 00. Check-in takes place from 15.00 on the day of arrival and check-out takes place no later than 11.00.

Standard bookings

These reservations can be canceled free of charge up to 24 hours before arrival at the hotel. If canceled later, the first night will be charged.

Non-refundable

This reservation cannot be canceled or rebooked. 100% of the stay will be charged.

The payment has to be made via a link in the booking email to BG 616-6714 before arrival. Please enter the booking number as a reference when paying via BG.

Are you curious about our different packages look here >>

In the category belong;

  • non-refundeble
  • Multi-night offer
  • Let’s deal offer

 

 

Booking Terms and conditions

 

Our package bookings

These reservations can be booked with both non-refundable and standard.

Standard bookings can be canceled free of charge up to and including 24 hours before arrival at the hotel. If canceled later, the first night will be charged.

Non-refundable reservations cannot be canceled or rebooked. 100% of the stay will be charged.

If the booking is not confirmed before payment has been made via a link in the booking email to BG 616-6714. Please enter the booking number as a reference when paying via BG.

Are you curious about our different packages look here >>

In the category belong;

  • Mini-semester
  • Experience Hjo
  • Golf package
  • City walk
  • Spa package
  • Skara summerland
  • Fishing package
  • Boat package
  • Christmas table package
  • Bridge packages (not tournaments

In case of illness, accident or bad weather

The cancellation period of 24 hours before arrival or non refundable is waived upon presentation of a medical certificate from a doctor or natural disasters that cannot be foreseen. Otherwise, we recommend that you as a guest check with your travel insurance.

Booked through a third party

These reservations can be booked with both non-refundable and standard.

The cancellation terms that apply are those that you receive from a third party in connection with booking. Cancellations must be made directly to a third party and cannot be made with the hotel.

The category includes:

 

Special holidays

These reservations can be canceled free of charge with 1 weeks before arrival. Later cancellation will be charged with 50% of the amount. If canceled later than 2 days before arrival, 100% of the amount will be charged.

If the booking is not confirmed before payment has been made via a link in the booking email to BG 616-6714. Please enter the booking number as a reference when paying via BG.

Are you curious about our different packages look here >>

In the category belong;

  • News package
  • Bridge packages (tournaments)
  • Midsummer
  • Easter